All orders will be dispatched within 2-3 business days after the purchase is complete. (Please allow extra processing days during holiday seasons)

We hardly ever miss a sneaky fault slipping through our strict quality control. If we did, please inform us within 2 days upon receiving the order if your jewelry is faulty.

Please note that goods are classified as faulty if they are received damaged or if there is a manufacturing fault. Items that are damaged as a result of normal wear and tear are not considered to be faulty.